Terms of Service

Welcome to Confidence Towing. By using our towing and roadside assistance services, you agree to the following terms and conditions.

1. Services Offered

We provide towing and roadside assistance services for cars, SUVs, and commercial vehicles across Bangalore. Services include flatbed towing, breakdown assistance, accident recovery, and commercial vehicle towing.

2. Service Availability

Our services are available 24/7; however, response times may vary based on traffic conditions, location, weather, and operational factors.

3. Pricing Policy

All service charges are determined based on distance, vehicle type, and service requirements. A transparent quote will be provided before dispatch. By confirming the service, you agree to the quoted price.

4. Payment Terms

Payment must be completed upon service delivery unless otherwise agreed. We may accept cash, UPI, or other digital payment methods.

5. Customer Responsibilities

Customers must provide accurate location and vehicle information. Any delay or additional cost caused by incorrect details may be the customer's responsibility.

6. Vehicle Condition

Customers must inform us about the vehicle’s condition, including damage, breakdown details, or special handling requirements before dispatch.

7. Limitation of Liability

While we take utmost care during towing and handling, Confidence Towing is not liable for pre-existing damages, mechanical failures, or unforeseen incidents beyond our control.

8. Delays and Force Majeure

We are not responsible for delays caused by traffic, natural events, road conditions, or other circumstances beyond our control.

9. Cancellation Policy

If a service is canceled after dispatch, a cancellation fee may apply depending on distance traveled and resources used.

10. Third-Party Services

We are not responsible for services provided by third-party garages, mechanics, or repair facilities.

11. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Confidence Towing
Phone: +91 96866 49593
Email: info.ganeshtowingservices@gmail.com
Address: Ground Floor, Shop No. 1, 19 Teachers Colony, ISEC Main Road, Nagarabhavi Circle, Bengaluru, Karnataka – 560072

Last Updated: 2025